OUR CENTRES

Two cities.
One connected team.

Client relationships in Melbourne. Sales and customer service in Cairo. Explore where the work happens and who looks after it.

Select a city to meet your team

AU ↔ EGTwo cities. One Symbios.
Overview
Melbourne, Australia37.81° S / 144.96° E

Head office / Australia

Melbourne.

Your local point of contact. Our Melbourne team works with you on the brief, the campaign and the relationship with your business.

  • Client relationships
  • Campaign planning
  • Business development
Meet the Melbourne team
Cairo, Egypt30.04° N / 31.24° E

Contact centre / Egypt

Cairo.

The team handling the conversations. Our Cairo centre brings sales, customer service, coaching and quality assurance into the day-to-day work.

  • Sales & customer service
  • Coaching & compliance
  • Quality assurance
Meet the Cairo team

Showing Melbourne, Head office in Australia.

HOW THE CENTRES WORK TOGETHER

From planning
to delivery.

See what we can help with
01 / MELBOURNE

Agree on the work.

Understand your customers, agree the scope and establish what comes back to your team. Melbourne is your local point of contact.

02 / CAIRO

Put the brief into practice.

The contact centre handles the conversations, supported by operations, coaching, compliance and quality assurance.

Meet your extended team

LET’S TALK ABOUT YOUR BUSINESS

Where do you
need support?

Tell us which part of sales or customer service needs attention. We’ll discuss what Symbios can take on.

1300 061 665